Introduction
At Militarytattoo.org, we strive to provide excellent service and ensure your satisfaction with the purchase of Military Tattoo tickets. This Refund Policy outlines the terms under which refunds are granted.
1. Ticket Purchases
- All Sales Are Final: Once a purchase is confirmed and payment is processed, all sales of Military Tattoo tickets are final. We do not offer refunds or exchanges unless specified under the conditions below.
2. Exceptions to Refund Policy
- Event Cancellation: If the Military Tattoo is canceled by the organizers, we will provide a full refund of the ticket purchase price. Refunds will be processed within 30 days of the event cancellation notice.
- Event Rescheduling: If the event is rescheduled, your ticket will be valid for the new date. If you are unable to attend the rescheduled event, you may request a refund within 14 days of the rescheduling announcement.
- Significant Changes: If there is a significant change to the event (e.g., change in venue or date), and you are unable to attend due to these changes, you may request a refund within 14 days of the change announcement.
3. How to Request a Refund
- Refund Requests: To request a refund under the eligible conditions, please contact our customer service team at Contact@militarytattoo.org. Include your order number, contact information, and the reason for your refund request.
- Refund Processing: Once your refund request is approved, the refund will be processed using the original payment method. Please allow 5-10 business days for the refund to appear in your account.
4. Non-Refundable Items
- Service Fees: Any service or processing fees associated with your ticket purchase are non-refundable unless the event is canceled.
- Third-Party Purchases: If you purchased your tickets through a third-party seller, you must contact them directly to inquire about their refund policy. We are not responsible for tickets purchased outside our official sales channels.
5. Contact Us
If you have any questions or concerns about this Refund Policy, please contact our customer service team at [Your Contact Information]. We are here to assist you.
Effective Date: 8/23/2024
By purchasing tickets through our website, you agree to the terms outlined in this Refund Policy.